Cuddle Basket Market
FAQ
Short answers to the questions that come up before an order at Cuddle Basket Market, written by the people who pack the parcels in Jourdanton.
- Is shipping really free at Cuddle Basket Market?
- Yes. Furniture and decor ship free from Jourdanton, with no minimum and no oversize surcharge. Assembly at checkout is the only optional cost.
- How long does furniture take to arrive?
- Cuddle Basket Market books furniture deliveries after checkout, usually within seven days, in a two-hour window. Decor leaves Jourdanton within one business day and arrives in two to five.
- Can I return a sofa?
- Within 30 days. Cuddle Basket Market collects it with its own team, with no restocking fee and no return freight, and refunds within five to seven business days.
- Are the measurements on the page exact?
- They are the unpacked measurements, taken at the Jourdanton warehouse rather than copied from a supplier sheet, so a piece fits the space it was bought for.
- Do furniture and decor arrive together?
- They can. Both departments sit in the same building in Jourdanton, so one order can cross departments without a second booking or a second delivery charge.
- How is payment taken?
- Checkout runs through PayPal. Cuddle Basket Market does not see or store card numbers at any point.